Vernon Smith Hall (formerly Metropolitan Building): After-Hours Maintenance Issues

Metropolitan Building

Vernon Smith Hall (formerly Metropolitan Building). Photo by Creative Services/George Mason University

Follow these instructions to report urgent building maintenance issues to building management (Lincoln Properties) after 6 p.m. or during weekends/holidays.

In case of an emergency maintenance situation (or other urgent building matter):

Contact the Lincoln Properties Management Office at 703-351-0000 to report maintenance emergencies.

Property Management office phones are forwarded to the LPC Call Center after hours to ensure you will speak with a live person anytime you call the Management Office.

The building access control provider, GENESIS, also maintains a list of the building management and engineering emergency contact information.  GENESIS may also be used for an after-hours maintenance emergency.  GENESIS can be reached at 301-515-4400.

After making the call to Lincoln Properties, call one of Mason’s Arlington Operations representatives to report the issue for tracking purposes.

  • Jennifer Gantt: 571-226-6772 (cell)
  • Sara Dolan: 703-589-0314 (cell)
  • Kathy Vitkus: 703-993-9032 (office)