Vernon Smith Hall (formerly Metropolitan Building): After-Hours Maintenance Issues
Follow these instructions to report urgent building maintenance issues to building management (Lincoln Properties) after 6 p.m. or during weekends/holidays.
In case of an emergency maintenance situation (or other urgent building matter):
Contact the Lincoln Properties Management Office at 703-351-0000 to report maintenance emergencies.
Property Management office phones are forwarded to the LPC Call Center after hours to ensure you will speak with a live person anytime you call the Management Office.
The building access control provider, GENESIS, also maintains a list of the building management and engineering emergency contact information. GENESIS may also be used for an after-hours maintenance emergency. GENESIS can be reached at 301-515-4400.
After making the call to Lincoln Properties, call one of Mason’s Arlington Operations representatives to report the issue for tracking purposes.
- Jennifer Gantt: 571-226-6772 (cell)
- Sara Dolan: 703-589-0314 (cell)
- Kathy Vitkus: 703-993-9032 (office)