Founders Hall, level B1
- General Complaints and Repairs
Phone the Work Control Desk, 703-993-2525 for general complaints, or
Fax work orders to 703-993-2539
Submit non-emergency requests , such as room temperature, broken items for repair, repainting/patching, inoperative doors, or new equipment installation through Mason's online system.
- Emergency Complaints and Repairs
Emergency complaints, such as water leaks, power outage, and elevator outage should be called in to the work control desk at 703-993-2525 and an Arlington staff member will be reached.
- Room Move Coordination
All room move coordination is routed through the work control desk at 703-993-2525.
Fax specific instructions for room moves (i.e. tables, chairs, equipment layouts) to 703-993-8149. All requests require a work order to be completed through the work control desk.
- Hours of Operation
Monday to Friday, 7 a.m. to 3:30 p.m. for main crew
Monday to Friday, 3:30 p.m. to 11 p.m. for evening operator (one person only)
Saturday and Sunday, 9 a.m. to 9 p.m. for weekend operator (one person only)